الاستردادوالإلغاء

This Refund & Cancellation Policy ("Policy") constitutes an integral part of the Terms and Conditions governing the use of the Platform ("Platform") operated by the Company. By subscribing to, accessing, or utilizing the Platform and its Services ("Services"), the User expressly acknowledges and irrevocably agrees to the provisions set forth herein:

1. Non-Refundable Nature of Payments

1.1. All payments made towards subscription fees, memberships, service charges, or any other form of consideration shall be strictly final, non-cancellable, non-refundable, and non-reversible, irrespective of the extent of usage, partial use, dissatisfaction, or cancellation initiated by the User.

1.2. No refunds shall be provided under any circumstances, including but not limited to change of mind, non-utilization of Services, or perceived lack of benefit.

1.3. Users are obligated to review, in full, the features, benefits, and terms of the selected plan prior to making any payment.

2. Technical Payment Issues

2.1. In the event that subscription or membership activation does not reflect despite successful payment, the User shall notify the Company without delay and furnish valid proof of payment and subscription details.

2.2. Subject to verification, the Company may, at its sole discretion, rectify such discrepancies. No right to a refund shall arise from such issues.

3. Cancellation of Services

3.1. Users may request immediate cancellation of a subscription or service; however, such cancellation shall not confer any entitlement to a refund, credit, or reinstatement of the cancelled plan.

3.2. Exceptional cases, such as erroneous duplicate transactions, may be considered at the sole discretion of the Company, and any refund so permitted shall be subject to deduction of administrative and/or transactional charges.

3.3. The Company reserves the right to suspend any account if it has been inactive for a period of more than 90 days or any other period considered reasonable by the Company.

4. Non-Transferability of Payments

4.1. Payments made to the Company are strictly non-transferable and cannot be applied to another account, booking, or future service.

4.2. In cases where the User elects to upgrade or change a subscription plan, the unutilized portion of the earlier plan shall immediately lapse, and only the features and benefits of the new plan shall be made available from the date of activation.

5. Force Majeure and External Contingencies

5.1. The Company shall not be held liable to provide any refund, adjustment, or compensation for interruptions, delays, or discontinuation of Services caused by events beyond its reasonable control, including but not limited to natural calamities, governmental restrictions, strikes, network outages, cyber incidents, or other force majeure events.

5.2. Users expressly acknowledge that such contingencies shall not constitute grounds for cancellation, refund, or set-off.

6. Memberships and Subscriptions

6.1. Once activated, subscriptions and memberships shall remain valid for the subscribed period and shall be non-cancellable and non-refundable.

6.2. Voluntary discontinuation or non-utilization of the Services during the subscription term shall not entitle the User to any refund, extension, or adjustment.

7. Final and Binding Authority

7.1. Any determination by the Company with respect to refund, cancellation, or adjustment requests, including discretionary exceptions, shall be final, conclusive, and binding upon the User.

7.2. No further correspondence, appeal, or claim shall be entertained in relation to such determinations.