用户指南

How to Login after becoming a Member in AgriGuru Online?

After completing your registration on the AgriGuru Online platform, logging into your account is quick and easy. Follow these steps to successfully login as a member:

🔐 AgriGuru Member Login Steps:

1. Open the AgriGuru Online App on your device or visit www.agriguruonline.com 
2. On the home screen, Tap Login → Continue with Email
3. Enter your registered email address.
4. Check your email for the OTP and enter it.
5. Tap Submit to access your AgriGuru member account.

Title Bar Overview of AgriGuru Online

The Title Bar appears at the top of every page on the AgriGuru app and AgriGuru Online website, offering users streamlined access to essential functions. It remains fixed as you navigate the platform, ensuring that important agricultural trading tools are always within reach.

Components of the AgriGuru Title Bar:

🏠 Logo

• Click on the logo to return to the homepage from anywhere on the AgriGuru platform.

☰ Menu Bar (Top Left Corner)

• Located in the top-left corner of the app screen, represented by the "three horizontal lines" icon (☰).
• Provides access to the most important tools and settings within the AgriGuru Online app.

🧭 My Dashboard

• The central hub of your activities.
• View a summary of your inquiries, offers, order updates, and product listings.
• Access key metrics about your profile and trading history in one place.

💰 Product Charts

• Check current market prices for agricultural products.
• Prices are updated regularly to help make informed buying and selling decisions.
• Compare prices across regions or product categories.

📥 My Inquiries

• View all inquiries received from buyers if you're a seller.
• Track inquiries made as a buyer to different sellers.
• Manage inquiry status, responses, and negotiations efficiently.

🚚 Freight Charts

• Get the latest freight rates for transporting goods.
• Useful for calculating overall costs including logistics.
• Compare rates across transporters or routes.

🎯 Offers

• Browse the latest buyer offers, including discounts, deals, and seasonal promotions.
• Sellers can view inquiries or offers submitted by buyers.
• Act quickly on time-sensitive trade opportunities.

⚙️ My Settings

• Manage app preferences and account configurations.
• Update contact details, change language, enable/disable notifications, etc.

🚪 Logout

• Securely log out of your account when finished.
• Recommended for shared or public devices.

✉️ Messages

• Send new messages or view received messages from our platform. 
• Stay connected with your trading partners and manage all communications efficiently.

⏰ Alert Setups

• Create custom alerts for product prices or freight rates.
• Receive notifications instantly to make timely Buy or Sell decisions. 

🤖 AI Predicts

• Predict future market prices of products or freight based on current trends.
• Make data-driven trading decisions with AI-powered insights.

📂 Smart Docs

• Safely maintain all import/export documents in one place.
• Avoid the stress of losing important trade and shipping records.

📈 Market Report

• Access the latest market news and current agricultural data.
• Make informed trading decisions based on real-time market information.

📋 Instructions 

👤 If You Are the Buyer: You need to fill the following details of yours:

• 🧾 Name
• 🏢 Company Name
• 📍 Address

🛍️ If You Are the Seller: You need to fill the following details of yours:

• 🧾 Name
• 🏢 Company Name
• 📍 Address
• 🏦 Bank Details

🏠 Home

• Return instantly to the main AgriGuru homepage.
• Ideal for resetting navigation and starting a new task.

🔍 Search Bar

• Instantly search for agricultural products by keyword.

🔔 Notifications

• View real-time updates about Price Alert, AI predictions and other notifications.

👤 User Profile

• Access account setting you can log out securely.

🌐 Language Toggle

• Switch between supported languages like French, Arabic (Saudi) & Chinese for a localized app experience.

🌗 Mode Toggle (Day/Night)

• Switch between Day Mode (light theme) and Night Mode (dark theme).
• Helps reduce eye strain during night use.

📲Contact Us

• Email address - [email protected]
• Phone number - +91 8980131000

ℹ️ About us

• 🌐 Global Agri-Commodity Hub – A trusted platform for buying & selling Rice, Sugar, Wheat, Maize, Pulses, Spices & more.
• ⚡ Smart Digital Marketplace – From inquiries to documentation, manage your trade in one place.
• 📊 Real-Time Updates – Stay ahead with live product prices & freight rates.
• 📑 Smart Documents – Automate contracts & trade paperwork effortlessly.
• 💡 Efficiency & Transparency – Save time, cut costs & make informed decisions.

⬆️ Upgrade Plan - As your agri-business grows, upgrading your plan ensures you stay ahead with more tools, insights, and support :-

• Silver ($99)
• Gold ($249)
• Platinum ($499)

How to Search for a Product on AgriGuru Online?

AgriGuru makes it easy for users to find agricultural commodities quickly and accurately using the powerful Search Bar on the homepage and dashboard.

🔎 Steps to Search for a Product:

1. Locate the Search Bar - Found on the top navigation or homepage.
2. Enter Keywords - Type the product name or category (e.g., “Basmati Rice”, “Yellow Maize”, “Sunflower    Oil”).
3. Review Product Listings - Click on a product and then select Add Product and fill the required information to see the full description, current price, and freight rates.
4. Send Inquiry

• Click on Inquiry below the product price on the homepage.
• Fill up the product inquiry form and submit to successfully post an inquiry for the product.

How to check Product Price and Freight Rate on AgriGuru Online?

The Product Price and Freight Rate section helps users manage product listings along with freight rates. Sellers can easily list their product prices, while logistics providers, sellers, or buyers can update freight rates based on the selected shipping route.

🏷️ Product Price - To list a product and set its pricing:

1. Go to the Home Page and tap on “Product Price”.
2. Select the product category, then choose country, product name, ship by, trade term, POL (Port of Loading), and POD (Port of Discharge).
3. Click on Add Product.
4. Your product will now appear in your listings and be visible to potential buyers.

📌 Make sure to enter accurate port details to help calculate the correct freight rate later.

🚢 Freight Rate

To add or update shipping costs:

1. Go to the Home Page and tap on “Freight Rate”.
2. Select ship by, loading port, destination port, and then click “Add Freight Rate” to save the information.

💡 The updated freight rate will be used in calculating the total product cost during trade deals.

Where to Find the Latest News, Events, Video Gallery,Photo Gallery, Latest inquiry / Offer and AgriGuru Online Updates

Stay informed with everything happening in the agri-commodities market and within the AgriGuru Online community. From industry news to exclusive event coverage, this section ensures you are always updated and connected.

📰 News Section

• How to Access:
• Go to the Home Page and scroll down to the News & Events Section then click on News. 
• What You’ll Find:
• Read the latest agri-commodities headlines, industry updates, expert insights, and government policies.

📅 Events Section

• How to Access:
• Go to the Home Page and scroll down to the News & Events Section then click on Events. 
• What You’ll Find:
• Stay updated on upcoming agri-commodities expos, conferences, webinars, and exclusive AgriGuru-hosted events.

🌍 Marketed Products

• Our Products – Rice, Sugar, Wheat, Maize, Pulses, Spices & more agri-commodities.
• Find product details along with prices and shipping terms (FOB, CIF, CNF, etc.) to make informed trade decisions.

🎥 Video Gallery

• How to Access:
• Scroll down to find the Video Gallery Section.
• What You’ll Find:
• Watch product demos, app tutorials, and expert interviews all in one place.

📢 AgriGuru Updates

• How to Access:
• Located in the Marketing Updates Section further down the homepage.
• What You’ll Find:
• Catch important notifications from AgriGuru including new features, campaigns, achievements, and app updates.

📊 Latest Offer / Inquiry for Buyer / Seller

• Latest Offers for Sellers – Stay updated with real-time selling opportunities.
• Buyer Inquiries – View active purchase requirements from global buyers.

🖼️ Photo Gallery

• How to Access:
• Available near the Video Gallery Section.
• What You’ll Find:
• Explore event photos, behind-the-scenes moments, and agri-commodities highlights shared by AgriGuru.

🤝 Our Associate Partners

AgriGuru Online partners with leading global trade bodies to enhance credibility and reach.

• GPC (Global Pulse Confederation) 
• GAFTA (Grain and Feed Trade Association)
• APEDA (Agricultural & Processed Food Products Export Development Authority) 
• ICC (International Chamber of Commerce) 
• Spice Board of India 
• AIREA (Rice Exporters Association of India) 
• Dubai Chamber of Commerce 
• IREF (Indian Rice Exporters Federation) 
• FICCI (Federation of Indian Chambers of Commerce & Industry)
• FIEO (Federation of Indian Export Organisations)

For Buyers: How to Post an Inquiry on AgriGuru Online?

If you’re a buyer looking for agricultural products, AgriGuru makes it easy to connect with verified sellers. Follow these steps to post your inquiry:

📝 Steps to Post a Product Inquiry

1. Go to the Home Page

• Tap on Product Inquiry located just below the product price.

2. Fill in the Inquiry Form

• Enter complete details including:
• Product name
• Country/Origin
• Asking price
• Ship by
• Shipping term
• Shipment period
• Quantity
• Payment term
• Port of loading (POL)

3. Comment Section

• Clearly mention your requirements such as:
• Product specifications
• Required quantity
• Packaging preferences
• Any additional questions or instructions

4. Click on “Send Inquiry” - Your inquiry will be instantly shared with verified sellers, who can respond with their offers.

🛍️ For Sellers: How to Send an Offer on AgriGuru

If you’re a seller responding to a buyer inquiry or posting your own product offer, follow these simple steps:

📌 Steps to Send an Offer

1. Go to the Home Page

2. Tap on Product Offer located just below the product price. Alternatively, go to Menu → My Offer → Create Offer or Respond to an Inquiry.

3. Fill in all required fields including:

• Product name
• Origin / Country
• Rate (your selling price)
• Port of Loading (POL)
• Port of Destination (POD)
• Packing quantity
• Ship by
• Shipping term
• Packing type
• Payment term

4. Use the Comment Box: Add any additional details such as:

• Availability of stock
• Minimum order quantity (MOQ)
• Packaging options
• Delivery time or preferred shipping method
• Click Submit: Your offer will be sent directly to the buyer.
• 📬 Sellers can also view the list of all active inquiries in the app and respond accordingly to maximize trade opportunities.

What are the Membership Plans in AgriGuru Online? 

AgriGuru Online offers exclusive membership plans designed to unlock premium features and benefits for serious buyers and sellers in the agri-commodities market. Membership comes in three tiers: Silver, Gold, and Platinum.

🛠️ How to Purchase a Membership Plan

1. Go to your User Profile from the top-right corner menu or home screen.
2. Tap on Upgrade.
3. View the available plans: Silver, Gold & Platinum

4. Select the plan that best fits your trading needs.

5. Click on Upgrade to proceed with payment and activate your membership.

⚠️ Important Note: KYC Required

Before purchasing any membership plan, you must complete your KYC (Know Your Customer) verification.

• Go to your User Profile → KYC Docs
• Upload the required documents (Aadhar card, PAN card, or business registration)
• Wait for your KYC to be approved
• Once approved, you can purchase any AgriGuru membership plan

🎁 Benefits of Membership Plans

Each membership tier offers unique benefits, including:

• Higher product listing limits
• Priority visibility in buyer search results
• Access to exclusive offers
• Faster response tools
• Marketing promotions for sellers

💡 Upgrading to a higher-tier membership (Gold or Platinum) increases your chances of successful trading on the AgriGuru platform.

What is the process for KYC in AgriGuru Online? 

Step 1: Document submission - Required documents are submitted. Specific documentation depends on the entity: 

• Seller - Company Certificate and Export Certificate
• Buyer - Trade License and Import Certificate
• Other - GST Certificate

Step 2: Document Review - The submitted documents are reviewed for completeness and compliance.

Step 3: Verification and Approval - Documents are successfully verified and the KYC process is approved. 

OR

Document Rejection - If documents are non-compliant or incomplete, the application is rejected.

Step 4: Re-submission (if rejected) - The applicant is notified of the rejection reasons and re-submits the corrected documents for a new review.

Step 5: Renewal Reminder - A reminder is issued to the entity prior to the expiration date of their submitted certificates or licenses to ensure timely renewal and continuous compliance.

AgriGuru Online – Support and Assistance

At AgriGuru Online, customer satisfaction is our top priority. Whether you are a new user or an active member, we provide multiple customer support channels to ensure your trading experience is smooth, reliable, and hassle-free.

🛠️ Types of Support Available

1. 💬 Live Chat Support (WhatsApp Support)

• Chat instantly with our AgriGuru Support Team for quick help.
• Get immediate assistance with navigation, registration, account setup, or technical issues.
• 📲 WhatsApp Support Number: +91-8980131000
• Simply send your query, and our support executive will respond promptly.

2. 📧 Email Support

• For detailed inquiries, complaints, or document/KYC verification, reach out via email.
• 📩 Email ID: contact@agriguruonline.com
• Response Time: Within 24 working hours